Saturday, June 4, 2011

T-294 : Small Talk

I am still learning the fine art of small talk.  For a long time I've thought it as meaningless banter.  I guess that's why I've gravitated toward being a tech guy; computers need no pleasantries.  Meanwhile I'm slowly coming around to the realization that a bit of babble with folks goes a long way to making the life of the computer-fixin' customer-service givin' agent more pleasant.  You?
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